Help & support
Using the calculator
How do I calculate duty for my trip?
Pick where you are travelling from and to, then tap items such as Gold, Phone or Laptop, or type a list like "2 iPhones, 50g gold 22K". The result shows your duty-free allowance, the estimated duty in both currencies, the documents to carry and the online forms.
Why don't I have to enter a price for gold?
Gold is valued automatically from its weight and purity using today's official customs rate where one is published (for example India), or today's international market rate. You can still enter your own price from your receipt.
What do Official, Reported and Estimated mean?
Official: taken from a government source. Reported: from a reliable secondary source we have not yet matched to the official text. Estimated: our best estimate where no published rule was found. Customs makes the final decision.
Can I pay customs duty online before I travel?
Some countries allow it (for example the UK and Singapore). When it is possible, the result shows a "Pay" button that opens the official government service. DutyFreeAllowance never takes payments for customs.
Does travel class matter?
No. Economy and business passengers get the same allowance. How you arrive matters: commercial air/sea, land border, private plane/boat or crew.
Is my data stored?
No account is needed. Your goods list stays in your browser. Photos you use for product search are processed to identify the item and are not stored. See our privacy policy.
Report a mistake
Rules change often. If you see something out of date, please tell us with a link to the official source and we will fix it quickly.
Contact support
Send us your question and we will reply by email, usually within 2 working days.
Or email support@dutyfreeallowance.com.